terms

our terms & conditions:

This reservation is binding. Payment upon arrival is by cash only.
Please note that additional costs for bed linen (3,50€) and
towels (1,50€ big, 1€ small) apply if you do not bring your own. For hygienic reasons, sleeping bags are not allowed.

Cancelation policy:

For bookings with a sum exceeding 200€ we might request full or partial payment in advance.

For all bookings (except Hostelworld: see below) the
following cancellation fees apply: no fee for cancellations up
to 14 days before your planned arrival // 30% of overall price
for cancellations 14 to 7 days before planned arrival // 50% of
overall price for cancellations later than 7 days before planned
arrival.

For bookings via Hostelworld the following cancellation fees
apply: no fee for cancellations up to 72 hours before your
planned arrival // 100% of your first night when cancelling less
than 72 hours before your planned arrival

Exceptional circumstances:

In the following circumstances, any cancellation will be charged the full booking amount and we might contact you with the request to pay in advance.

– bookings made more than 40 days prior to arrival day

– bookings for Wave Gotik Treffen, Buchmesse and New Years Eve

In the case of major events (e.g. arena concerts, festivals of national or international relevance) we might contact you with the request to pay in advance and charge you the full booking amount for cancellation.